Shipping policy

1. Shipping Zones

We currently ship to addresses within all states in INDIA. If you are located outside of these areas and would like to place an order, please contact us at E-Mail : connectpalmleaf@gmail.com, Phone : 9020209220 to discuss shipping options.

2. Processing Time

  • Orders are typically processed within 2 business days after payment confirmation. During peak seasons or sales events, processing times may be longer.
  • Customized or made-to-order items may require additional processing time, which will be specified on the product page.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight of the items, shipping destination, and chosen shipping method.
  • Free shipping may be offered for orders that meet a specified minimum purchase amount. Details will be provided on the Site.

4. Shipping Methods and Delivery Times

  • We offer the following shipping methods:
    • Standard Shipping: Estimated delivery within 3-7 business days.
    • Expedited Shipping: Estimated delivery within 2-4 business days.
  • Delivery times are estimated and not guaranteed. Actual delivery times may vary depending on shipping location, carrier delays, and other factors beyond our control.
  • Once your order has shipped, you will receive a shipment confirmation email with tracking information.

5. International Shipping

  • For international orders, customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the recipient.
  • International orders may be subject to customs clearance procedures, which can cause delays beyond the original delivery estimates.

6. Order Tracking

  • You can track your order using the tracking number provided in your shipment confirmation email or by logging into your account on our website.

7. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions due to size, weight, or regulatory reasons. Details will be noted on the product page.

8. Order Status and Support

  • For questions regarding the status of your order or assistance with shipping-related inquiries, please contact our customer service at: E-Mail : connectpalmleaf@gmail.com, Phone : 9020209220.

9. Changes to Shipping Policy

  • We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information

  • If you have any questions about our Shipping Policy, please contact us at: E-Mail : connectpalmleaf@gmail.com, Phone : 9020209220